← ccPlanning Academy

The strategic layer above the day-to-day — turning long-range demand into a headcount and hiring plan, factoring in attrition, ramp and lead times. Each lesson has a short self-check quiz; the track ends with an exam that earns a certificate.

1. 1

   What capacity planning is

   The long-range strategic layer; the horizons, and why people can’t be summoned on the day.

   Micro~5 min
2. 2

   From forecast to FTE

   Workload, the service buffer and the shrinkage gross-up — turning demand into required heads.

   Deep dive~10 min
3. 3

   The attrition & shrinkage drag

   The leaky bucket — why required heads is never the number you actually recruit.

   Micro~5 min
4. 4

   Recruitment pipeline & lead times

   Hiring lag, pipeline yield, the ramp curve, and planning backwards from go-live.

   Deep dive~10 min
5. 5

   Building the capacity plan

   The rolling required-vs-available model, reading gaps and surpluses month by month.

   Deep dive~10 min
6. 6

   Scenarios & sensitivity

   Planning in ranges, finding the assumptions that move the answer, and hedging deliberately.

   Micro~5 min
7. 7

   Presenting the capacity plan

   Framing it as a business case for finance and HR — cost of inaction, and the decision deadline.

   Micro~5 min