Privacy & data
ccplanning.net is an independent, single-author publication. It doesn’t sell anything, doesn’t run advertising, and collects as little data as it can while still working. This page explains, in plain language, what is collected, who processes it, and what your rights are. The data controller is Customer Contact Planning (ccplanning.net); the best way to reach us about anything on this page is via LinkedIn.
Analytics — no cookies, no personal data
We use Plausible Analytics to understand which pages are read and roughly where visitors come from. Plausible is privacy-first and EU-hosted: it sets no cookies, doesn’t track you across sites, and doesn’t collect any personal or identifiable information. The numbers it produces are aggregate only — page views, referrers, country, device type — and can’t be tied back to an individual. Because nothing personal is stored and no cookies are used, the site doesn’t need a cookie banner.
Email sign-ups — only if you ask
Several pages offer a newsletter, or a white paper delivered by email. If — and only if — you type your address into one of those forms and submit it, that address is stored by our email provider, Buttondown, so we can send you the fortnightly ccPlanning newsletter and the document you asked for. The lawful basis is your consent. We never sell, rent or share your address, and every email includes a one-click unsubscribe that takes effect immediately. If you unsubscribe, your address stops being used to contact you.
We don’t ask for any other personal information — no names, job titles or company details are required to use the site.
The third parties involved
To keep the site small and fast, a few well-known providers handle specific jobs on our behalf: Plausible for the aggregate analytics described above; Buttondown for the newsletter, if you sign up; and our static-site host, which serves the pages and the downloadable PDFs and workbooks. Links out to LinkedIn and other sites take you to those services, which have their own privacy policies once you leave ccplanning.net. We don’t embed social-media trackers, advertising pixels, or third-party comment widgets.
Your rights
Under UK GDPR and the EU GDPR you have the right to access the personal data held about you, to have it corrected or erased, to withdraw consent, and to object to its use. In practice the only personal data this site ever holds is a newsletter email address you chose to give us — so you can exercise most of these rights yourself at any time using the unsubscribe link in any email. For anything else, or to ask what is held, contact us on LinkedIn and we’ll deal with it promptly. You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
Changes to this page
If the site’s data practices change — a new provider, a new form — this page will be updated and the date at the top changed. Material changes that affect newsletter subscribers will also be mentioned in the newsletter itself.
ccplanning.net is an independent publication. This page is provided in good faith as a plain-language summary and isn’t legal advice.