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IFERROR

Catch errors before they spread.

Calls ÷ Agentsworks → value#DIV/0! → fallbackIFERROR catches the error and shows a tidy value

Why planners need it

A single #DIV/0! or #N/A poisons every total downstream. IFERROR keeps dashboards clean and formulas honest.

Syntax

=IFERROR(formula, value_if_error)

Worked example

Occupancy when an interval had no staff would divide by zero:

=IFERROR(Workload/Agents, 0) → shows 0 instead of #DIV/0!, so the daily average still calculates.

Watch out: Don’t use it to hide real problems — a lookup returning the fallback may mean your key is wrong. Use it deliberately, not as a blanket wrapper.